STEP 1

Fill out the form below and give us a little bit more information about your device. Be sure to read instructions and disclaimer.

STEP 2

You will receive an email from us with your ticket PDF. Print and place in package with your device. Mail to the provided address.

 

STEP 3

We work on your device. You pay (after) your device is fixed. We mail package back to you after payment.

Kindly be aware: that the present timeframe for our standard service is within 1 to 2 weeks. However, if you require a faster turnaround, we also offer an expedited service with a timeframe ranging from 1 to 7 days. It is the responsibility of the customer to proactively contact us in advance for a quotation, if necessary.

If you have your own shipping label email it to send@gadgetcontrol.repair

Disclaimer


Repair Risks


Electronic repairs are unpredictable. Your device may be beyond repair or may be permanently damaged during repair and


rendered useless. Circuit board components deteriorate over time and can fail without warning especially on liquid damage


devices where components can short circuit, oxidize, corrode and rust over time.


Repairs on devices with glued-on screens such as iPads involve prying the screen to access internal components. Screens are


very delicate and can crack or break during the prying process. We are highly experienced and the risk of screen breaking is


minimal, but glass can break and risks do exist.


Touch id / Face id on apple devices may fail during repair and deemed unusable. Although this is not common, it can happen


depending on the device condition.


Integrated GPU on laptops and AIO computers can fail without warning especially on older devices such as 2011


Macbooks/iMacs. HP, Dell, Toshiba, and other devices with known GPU problems of any year make and model.


Estimates


While we try to be as thorough as possible with all estimates, we do not guarantee that our estimate is all-inclusive and final.


Often, it is very difficult or impossible to identify every problem affecting a device until some work is performed. Our estimates may


evolve or change during the course of servicing your device. If our technicians need to update the estimate, we will let you know


as soon as possible we continue the service. All changes MUST be approved by you before we move on with any work. Our initial


estimate will always remain valid within the scope of the services it was originally attached to, though we may advise you that the


original service may have become unnecessary or unlikely to resolve the issue.


Limited Shop Warranty


We offer a 60 day warranty on all repairs. If for any reason an issue from the original work order recurs within 60 days, we will


perform the service again at no extra charge. All parts used to service your device is also guaranteed for 60 days from the date of


the service. The guarantee does not cover issues that may develop within the guarantee period that are not related to services


performed or to the original issue or symptom diagnosed and repaired.


Warranty Exclusions


We do not offer warranties or guarantees, explicit or implicit, on any of the following:


Any service using parts not purchased through Gadget Control


Any software issues, including virus removal, Operating system installation


New symptoms/issues not directly tied to the original service within the 60 day guarantee period


Installing new hardware or modifying existing hardware in the 60 day guarantee period voids the Gadget Control


Limited Shop Warranty


Recurrence of original symptoms or issues caused by user error or negligence in the 30 day guarantee period, including but not


limited to physical damage (drops, crushing, exposure to temperature extremes), liquid damage (spills on and liquid immersion of


the device), electrical damage (improper grounding, contact with poorly performing or damaged electrical networks), and damage


caused through installation or use of harmful software components (viruses, malware, spyware), voids the Gadget Control Limited


Shop Warranty


NOTE: If your device is physically tampered with or damaged within the warranty period, the Gadget Control Limited Warranty is


void. This includes but is not limited to cracked screens, dents to the casing, internal damage not present at time of original


repair, attempts to open or modify the device, using non original charging cables to charge your device, or any other action,


accidental or intentional, that could cause our repair to fail.


Some services performed by Gadget Control may void your manufacturer's warranty. By accepting service from Gadget Control, you


understand and agree that we are not held liable for voiding your device manufacturers warranty.


Warranty Repairs


No refunds. If your device malfunctions or fails within 60 days from the time that you received the device, we will perform the


repair again at no extra cost to you. The issue must be related to the original work order. If the issue is unrelated, you will be


notified about repair cost before we move forward with the repair. No refunds are issued before we attempt the repair again so we


can verify the validity of the claim. Refunds are only issued if we are not able to fix your device minus the repair attempt fee and


return shipping. See repair attempt fee section of our terms for more details.. If your device qualifies for the warranty repair, you


are responsible for shipping the device back to us and we will cover return shipping.